- Contact Us
We do not offer an inbound phone support option because of the global nature of our business, however you may contact us via one of the following options.
- Leave a voicemail on our unmanned phone line 765-201-5200
- Use Contact form below
Please use the provided contact form for questions or comments and we will promptly help you! We will initiate outbound phone calls if needed on a per customer basis! Thanks for your understanding!
- Have a question about shipping? Please read over our shipping policy to see if we answered your question there: Click Here
- Order arriving later than expected? We understand, COVID-19 has slowed the USPS to a crawl, keep an eye on your tracking it will get there!
- Already sent an email to [email protected]? Those emails reach us at the same speed the contact us form does, we will respond as soon as we are able.
- Have a question after hours? We are frequently in the office until 5pm EST, and monitor emails when possible through the evening, we will respond as soon as we are able.
If your questions weren't answered above, please submit a question using our Contact Us form below. We will receive an email notification alerting us to your request, and will respond in a timely manner. Thanks!
***COVID-19 Shipping Update***
Please take a moment to read this prior to submitting a request below.
The United States Postal Service is experiencing unprecedented speed of service delays due to COVID-19 staffing shortages. We have been in frequent contact with management at our local mail center who have assured us that the packages will be delivered. We are currently seeing delays of up to 2 weeks for Priority Mail and over 2 weeks for First Class Mail.
Thank you for your understanding and patience!