First, the product is a fantastic (and quality) reminder as we place our "drink down" to thank God for our sobriety today. Secondly, the service by the team was fantastic. I ordered these at the last minute as a gift for my son as he picked up his 1 year medallion. I accidentally order one too many and only the correct amount was actually in stock. Token Shop proactively and very pleasantly reached out to me to see if I'd prefer to only order the number in stock or choose something else. I chose to receive the in-stock amount and explained that it was a gift needed in short order. They arrived right on time and my son loved them. In service to different groups, I've ordered from this online resource for years and they've always done a great job. Thank you!